Frequently asked questions
Clear answers about repairs, springs, openers, new doors, maintenance, and when to stop operating a problem door.
What are signs that a garage door spring is broken?
A loud bang, a door that suddenly feels very heavy, a visible gap in a torsion spring, loose cables, or an opener that strains without lifting the door can all point to a spring failure. Stop operating the door and request professional service.
Can I replace a garage door spring myself?
Garage door springs and cables store significant energy. Improper handling can cause serious injury and property damage. Spring replacement should be performed with the correct parts, tools, and safety procedures.
Why does my garage door open but not close?
Common causes include blocked or misaligned safety sensors, track or hardware problems, opener settings, wiring faults, or door balance issues. Avoid repeatedly forcing the opener; a system inspection can identify the actual cause.
Do you install new garage doors?
Yes. GGD Services handles new and replacement garage door installation. Door construction, insulation, design, hardware, and any project-specific wind or impact requirements should be matched to the opening and property.
Do you repair commercial overhead doors?
Yes. Commercial services include overhead and rolling door work, operator troubleshooting, preventive maintenance, and loading dock equipment such as dock levelers, edge-of-dock equipment, and bumpers.
How often should a garage door be maintained?
Maintenance needs depend on door type, use, environment, and manufacturer guidance. High-cycle commercial doors need more frequent attention than lightly used residential doors. An inspection can establish an appropriate schedule.
What information should I send with a service request?
Include your location, whether the property is residential or commercial, what the door is doing, whether access is blocked, any visible damage, and the opener brand or model if known.